We design and ship all of our products at our design studio in Fennimore, WI. All orders are mailed in 1-2 business days with tracking info emailed to you upon shipment. 

International Shipping and customs
Yes!  We ship anywhere in the world! Depending on location, international customers may be responsible for duties/customs fees upon receipt. 

Calculating Shipping Rates
Shipping rates and dates are based on your shipping address. At checkout, you will see an estimated shipping or delivery date after you enter your address. For US customers ordering multiple items, a flat rate shipping option is available. This will ship with USPS or UPS depending on weight of your order. 

After you order
Our estimated shipping times are based on the current information we have from USPS and UPS. We provide tracking numbers to track the shipping on every order and a tracking link was mailed to you when your order shipped.  Please contact us if you need this info sent again. If you order an item that will be delayed or out of stock, we will contact you as quickly as possible with a new delivery date or replacement or refund options. 

Delivery Issues
We mail every order with 1-2 days, but cannot foresee delivery delays. If your package arrives late, we are happy to accept returns.  Please see our returns page for more information. For lost or delayed packages, we encourage you to reach out to your local USPS post office or UPS first based on your package tracking info received in your order email. We love talking to our customers, and are happy to assist in locating lost or delayed packages but we do not have access to additional information other than what USPS or UPS can provide you. We appreciate your patience during times when delivery services are known to be slow, especially during holidays. 

Due to the current pandemic, all delivery services are known to have slow delivery times. Our shipping estimates reflect the most current information provided by USPS and UPS, but please order early and check your shipping date estimate at checkout to account for possible delays if placing your order for a special occasion or need your order for a specific date.
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